Terms of service

OVERVIEW

Welcome to SLAB LAB! The terms "we", "us" and "our" refer to SLAB LAB. SLAB LAB operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). SLAB LAB is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your state or territory of residence.

To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information including your email address, billing details, shipping details, and payment information. You represent and warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display our products and services in our online store. However, product colours and appearance may vary depending on your screen, monitor, or device settings.

Due to the collectible nature of trading cards, graded cards, and sealed products:

  • we do not guarantee specific pulls, print quality, centering, or manufacturer defects,

  • sealed products may contain factory imperfections outside our control,

  • grading opinions may vary between grading companies,

  • product images are for illustrative purposes unless otherwise stated.

All product descriptions, pricing, and availability are subject to change at any time without notice.

We reserve the right to limit quantities or discontinue products at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase products from SLAB LAB. We reserve the right to accept or decline any order at our discretion.

Orders are not considered accepted until payment has been processed and order confirmation has been issued.

Please review your order carefully before submitting, as cancellations or changes may not be possible once an order has been placed.

All purchases are subject to our Refund Policy [LINK].

Due to the nature of collectible products, all sales are final unless otherwise required under Australian Consumer Law.

Fraudulent chargebacks or payment disputes may be challenged using shipment tracking information, delivery confirmation, customer communications, and fraud prevention records.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice.

All prices displayed are in Australian Dollars (AUD) unless otherwise stated and may exclude shipping costs.

You agree to provide accurate and current billing and payment information for all purchases.

You warrant that:
(i) the payment information provided is accurate,
(ii) you are authorised to use the payment method,
(iii) charges incurred will be honoured by your financial institution.

SECTION 5 - SHIPPING AND DELIVERY

We aim to dispatch orders promptly; however, shipping and delivery timeframes are estimates only and are not guaranteed.

SLAB LAB is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping details supplied by customers, or events beyond our reasonable control.

Risk of loss or damage passes to you upon dispatch of the order to the shipping carrier.

Customers are responsible for ensuring all shipping details are correct at checkout.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, logos, branding, text, graphics, product images, videos, and website content are owned by SLAB LAB, its licensors, or affiliates and are protected by Australian and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, republish, transmit, or commercially exploit any content from the Services without prior written permission.

Unauthorized use may breach applicable intellectual property laws.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

Your use of third-party tools is entirely at your own risk and subject to the terms of those providers.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services. We are not responsible for examining or evaluating the content, accuracy, or policies of third-party websites.

Accessing third-party websites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

SLAB LAB is powered by Shopify, which enables us to provide our Services to you. However, all sales and purchases are made directly with SLAB LAB.

Shopify is not responsible for any products, services, or transactions conducted between you and SLAB LAB.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is handled in accordance with our Privacy Policy (LINK)

By using the Services, you consent to the collection and use of your information as outlined in our Privacy Policy.

SECTION 11 - FEEDBACK

If you provide feedback, suggestions, reviews, or other submissions, you grant SLAB LAB a worldwide, royalty-free licence to use, reproduce, publish, and display such content for commercial or operational purposes.

You are solely responsible for any content you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the website containing typographical errors, inaccuracies, or omissions relating to pricing, product descriptions, promotions, shipping charges, or availability.

We reserve the right to correct errors and update information without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • for unlawful purposes,

  • to violate laws or regulations,

  • to infringe intellectual property rights,

  • to distribute malicious software,

  • to engage in fraud, spam, scraping, or abusive conduct,

  • or to interfere with the operation or security of the Services.

We reserve the right to terminate access for violations of these Terms.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services at any time without notice if you breach these Terms.

Any obligations or liabilities incurred prior to termination will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided on an "as is" and "as available" basis to the maximum extent permitted by law.

While we aim to ensure accuracy, SLAB LAB does not guarantee that the Services will be uninterrupted, secure, error-free, or fully accurate at all times.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable law that cannot legally be excluded.

Where permitted by law, our liability for any breach of a consumer guarantee is limited to:

  • replacement of goods,

  • repair of goods,

  • supply of equivalent goods,

  • or payment of the cost of replacement or repair.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, SLAB LAB and its affiliates, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, punitive, or consequential loss or damage arising from:

  • use of the Services,

  • delays in delivery,

  • product availability,

  • errors on the website,

  • third-party services,

  • or products purchased through the Services.

Nothing in these Terms excludes liability that cannot legally be excluded under Australian law.

Our total liability for any claim relating to products or Services is limited to the amount paid for the relevant product or Service.

SECTION 17 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.

SECTION 18 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and SLAB LAB regarding use of the Services.

SECTION 19 - GOVERNING LAW

These Terms of Service are governed by the laws of New South Wales, Australia.

You agree to submit to the exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from these Terms or the Services.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting updated Terms on our website.

Your continued use of the Services following any changes constitutes acceptance of those changes.


SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at slablabtradingco@gmail.com.
Our contact information is posted below:
SLAB LAB
slablabtradingco@gmail.com
PO Box 163 Jerrabomberra, NSW 2619